Ron Tonkin's Service Department Gets It Right
I'm sitting here in Ron Tonkin's Service Department on SE 122nd Avenue, here in Portland, Oregon. I'm waiting for my car to be serviced. Here is what I find amazing about this experience:
- There's a spacious, well lit, and well appointed waiting area.
- There's free coffee, and free wifi.
- There's comfy cushion seats and a TV for that crowd, and ergonomic office chairs and desks for the digital crowd.
- The space is large enough that if anyone needed to make a cell phone call, they could do so without disturbing anyone else.
- Even for a relatively significant service, my car was promised back in far less time than I'm accustomed to it taking anywhere else.
All in all, a great place to take your car for service. I'll be back on many more occasions.
Good job, Ron Tonkin!